Privacy Policy

Welcome to OnPoint. Your privacy is important to us. This Privacy Policy explains how OnPoint collects, uses, stores, protects and processes personal information when you visit our website, contact us, request our services or otherwise interact with our business.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

OnPoint is a South African provider of independent verification, inspection, due diligence, representation, sourcing and professional on-the-ground business support services.

Our services are provided throughout South Africa to both local and international clients.

Depending on how you interact with us, we may collect:

Personal Information

Business Information

Technical Information

When you visit our website, we may automatically collect limited technical information such as IP address, browser type, device information, operating system, pages visited, date and time of access, and referral source. This information helps us improve our website and services.

We may use your information to:

We understand that many assignments involve confidential commercial information.

Where appropriate, information received during assignments will be handled professionally and treated with appropriate confidentiality.

Only authorised personnel involved in delivering the requested services will have access to relevant information.

Reports prepared by OnPoint are created solely for the client who commissioned the assignment unless otherwise agreed in writing.

Inspection reports, photographs, videos and supporting documentation may contain confidential information and should not be distributed without appropriate authority.

You are responsible for ensuring that the information you provide to OnPoint is accurate and up to date.

Providing inaccurate or incomplete information may affect our ability to perform the requested services.

Our website may use cookies and similar technologies to improve functionality and enhance user experience.

Cookies may be used to remember preferences, analyse website traffic, improve website performance, and measure visitor engagement.

Most browsers allow you to disable cookies through your browser settings.

Our website may use trusted third-party providers including website hosting providers, email services, analytics providers, security services, payment providers, and communication platforms.

These providers process information only to the extent necessary to provide their respective services.

OnPoint works with clients located in various countries.

Where necessary, information may be transferred internationally in connection with the provision of our services.

Reasonable measures will be taken to protect personal information during such processing.

We take reasonable administrative, technical and organisational measures to protect information against unauthorised access, loss, theft, misuse, disclosure, alteration, and destruction.

While we strive to maintain appropriate security, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to deliver services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Information that is no longer required may be securely deleted or anonymised.

Subject to applicable law, you may request to:

Requests may be subject to legal or contractual limitations.

If you choose to subscribe to updates or communications from OnPoint, you may opt out at any time using the unsubscribe option provided or by contacting us directly.

We do not knowingly send unsolicited marketing communications.

Our services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under the age of 18.

Our website may contain links to third-party websites.

OnPoint is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party websites they visit.

OnPoint aims to handle personal information responsibly and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA), together with other applicable legal requirements where relevant to our services.

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

Continued use of our website or services following any updates constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us using the details provided on our Contact page.