How It Works
A simple, professional process designed around your needs. Whether you're based in South Africa or anywhere else in the world, working with OnPoint is straightforward.
From your first enquiry to the delivery of your final report, we keep you informed every step of the way. Every assignment is planned according to your objectives, ensuring you receive the information you need to make informed decisions with confidence.
Step 01 — Tell Us What You Need
Every assignment begins with a conversation.
Contact us by completing our online enquiry form, sending us an email, calling us, or reaching out via WhatsApp. Tell us exactly what you need — whether it's a supplier verification, vehicle inspection, property inspection, business verification, project monitoring, document collection, meeting representation, sourcing assistance, or a completely customised assignment. We'll discuss your requirements and recommend the best approach.
The more information you provide, the better we can tailor our services to your needs.
Step 02 — We Review Your Requirements
Once we receive your enquiry, we carefully review your request.
We'll confirm all the key details of your assignment and contact you to clarify anything important before proceeding. You'll then receive a quotation outlining the agreed scope of work.
- The location
- The required services
- Timeframes
- Access requirements
- Reporting expectations
- Any special instructions
Step 03 — Assignment Confirmation
Once your quotation has been accepted, we begin preparing your assignment.
Every assignment is treated professionally and prepared according to your specific requirements.
- Scheduling the visit
- Coordinating with contacts where appropriate
- Reviewing available information
- Preparing inspection checklists
- Planning documentation requirements
- Confirming reporting objectives
Step 04 — OnPoint Goes On Site
This is where we become your trusted eyes on the ground.
Depending on your assignment, our team deploys to the location and carries out the work professionally, with discretion and attention to detail.
- Visit business premises
- Inspect suppliers, warehouses, factories
- Inspect machinery, equipment, vehicles
- Inspect commercial and residential property
- Inspect construction projects and inventory
- Verify business operations and addresses
- Meet suppliers, business owners, attend meetings
- Collect documents and take professional photographs
- Record HD video and verify assets
- Monitor projects and provide local representation
Every assignment is completed with professionalism, discretion and attention to detail.
Step 05 — Professional Reporting
Once the assignment has been completed, we prepare a comprehensive report.
Each report is prepared specifically for your assignment, ensuring you receive clear and organised information that supports informed decision-making.
- Executive Summary
- Inspection Findings
- Photographs
- HD Video
- Observations
- Supporting Documentation
- Business Verification Results
- Asset Condition Reports
- Project Updates
- Risk Observations
- Recommendations (where appropriate)
Step 06 — Ongoing Support
Our relationship doesn't end when we send your report.
Many clients require additional assistance after an inspection or verification. Our goal is to become your long-term business partner whenever you need trusted support on the ground.
- Conducting follow-up visits
- Monitoring project progress
- Representing your interests
- Performing additional inspections
- Verifying corrective actions
- Attending meetings
- Collecting further documentation
- Monitoring suppliers
- Acting as your local representative in South Africa
Custom Assignments
Not every assignment fits into a standard category. If you require a service that isn't listed on our website, simply ask.
OnPoint provides customised on-the-ground solutions designed around your specific objectives. If your business needs someone physically present anywhere in South Africa, we will work with you to determine how we can assist.
Our Promise
Why Clients Trust Our Process
Ready to Get Started?
Whether you need a supplier verified, a property inspected, a business investigated, a project monitored, or simply someone reliable to represent your interests in South Africa, OnPoint is ready to assist.